Ask An Expert:

Hotel Owners and Operators, we know these are challenging times. We are here to help you navigate through this landscape. Please e-mail our COVID-19 Industry Experts to help answer some of your questions.

Pravin Pranav: Payroll & HR (pravin@abacushcm.com)
John Manderfeld: Hotel Operations & Investment (jmanderfeld@hotelpros.biz)
Pat Mitchell: COVID-19 Preparedness, General HR, Sales & Marketing Advice  (pmitchell@hotelpros.biz)
David Bowman: Lending & Brokerage (dbowmn@amberhc.com)

The Governor’s Office and GO-Biz have compiled guidance from California Agencies and Departments for use by California employers and employees as it relates to Coronavirus (COVID-19). Many of your concerns can be found here:

Governor’s Office and GO-Biz

Visit California has been an invaluable source of information for the travel and tourism industry. To stay up to date, visit:

Visit California

Centers for Disease Control & Prevention (CDC) for latest information on the Coronavirus, visit:

Centers for Disease Control & Prevention

Comprehensive FAQs For Employers On The COVID-19 Coronavirus by Fisher Phillips can be found here:

Fisher Phillips

Another Successful Scholarship Fundraiser Has Concluded

Our thanks to the generous donors and sponsors of our fourth CLIA Dollars for Scholars online auction scholarship fundraiser.  We are pleased to say that this campaign has resulted in donations totalling over $52,000 so far. Our efforts will continue as the need to aid deserving hospitality students does not diminish.

This campaign is just one of the many programs CLIA offers in support of the lodging industry.  If you would like more information about CLIA’s scholarship program, contact Chris Middleton at cmiddleton@clia.org or 925.478.0929.

Global Ready is a series of cultural, sales and service trainings that highlights best practices for welcoming international visitors from California’s top international markets. Participants receive tools to attract, engage and keep these valuable travelers.

Registration and Information

Introducing the OpenKey BLE UPGRADE Module in 2019
Upgrade ANY lock to mobile key capable for $49
Maintains current keycard function including magstripe
Lifetime Warranty

CLIA Members Get A 20% Discount On Monthly Fees!

Improve:
Guest social reviews
Repeat visitation
Occupancy and ADR

Contact: Jacob Liggett at 469-623-7928 or jliggett@openkey.com

A dynamic, growing organization committed to serving California’s lodging owners and their management teams. Based in Sacramento, the State Capitol, CLIA is the recognized lodging advocacy leader. Focused exclusively on California, CLIA works in concert with other leading hospitality and business groups to support and protect California’s $95 billion tourism industry, through responsible advocacy. In addition, CLIA continually provides education and training to improve profitability and performance. CLIA is an organization you can count on to get answers, and a productive place to network.

CLIA – Serving Lodging Owners and Their Management Teams

“The mission of the California Lodging Industry Association is to promote, protect and advance the interests of lodging owners and their management teams statewide, and to provide a network of resources to support member efficiency, profitability and professionalism.”

Welcome to CLIA! The California Lodging Industry Association is the foremost state association of individually owned lodging properties in the country.
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2019 Board of Directors

The HelpLine is a valuable members only resource offering information and guidance with concerns or questions regarding innkeeping law, wage and hour issues, regulatory issues, labor laws, marketing tips, tax liabilities and other related questions.