Reputation Management
Revinate, Inc. Designed to specifically meet the unique needs of the hospitality industry, Revinate is an easy-to-use software service that tames and demystifies the all-important realm of social media, giving employees the chance to both turn individual disappointment into delight and make operational improvements that increase loyalty and drive sales. |
iResponze iResponze connects with your guests, aka social butterflies. As social media evolves, online customer satisfaction scores are more important than ever in shaping how a customer chooses a hotel or restaurant. iResponze, an online review response provider, helps you manage TripAdvisor comments, Open Table, Urban Spoon or YELP comments, and OTA (Online Travel Agency) site reviews. |
Hammer and Helmet We are dedicated team based in San Francisco, whose experience stretches the whole length of the marketing, advertising and branding fields from trend identification to innovative animation. |
Akia Akia automatically services hotel guest needs over text messaging using AI. |
Medallia Medallia, the global leader in experience management, enables hotels of all sizes to deliver personalized experiences and boost guest satisfaction through real-time insights and engagement. We help these organizations capture feedback across channels, unlock critical customer insights, monitor and manage social reviews, and facilitate meaningful two-way communication pre-stay, onsite and post-stay. |