At HMBookstore you will find an online library of Hospitality eBook courses
spanning entry-level to management positions.

What are HM Bookstore customers saying?

“Our TripAdvisor scores continue to improved due to the employee service training” – Nick Thompson General Manager – Best Western Biltmore Phoenix

“HMBookstore training certification of achievement is an absolute motivator”  – Steve Belmonte CEO Vimana Franchise Systems, LLC

“We are seeing lowered attrition rates and improved online guest reviews.” – Lorna Knoll Regional General Manager – MasterBUILT Hotels Ltd.

Contact Chris Middleton @ cmiddleton@clia.org to learn more

DATE AND TIME
Monday April 30, 2018
6:00-8:30 p.m.

LOCATION
Courtyard by Marriott
700 W. Huntington Drive
Monrovia, CA 91016

By BEST: Businesses Ending Slavery and Trafficking

This workshop will empower you to make a difference in the lives of those who are exploited by
equipping you with best practices to identify and report suspected trafficking incidents, prevent
trafficking, and increase hotel safety. You will learn how to protect your hotel from legal risks,
security risks, and reputational risks. You will also learn how to use BEST’s online training program
to train all staff at your properties and discover ways to build upon your existing human trafficking
training tools.

All attendees will receive a certification of completion by BEST at the end of the workshop.

SPACE IS LIMITED YOU MUST PRE-REGISTER TO ATTEND
COST: $20 Per Person – Includes Light Refreshments

Register Now

Contact:
Bobbie Singh-Allen
bsinghallen@clia.org
916 925.2915

A dynamic, growing organization committed to serving California’s lodging owners and their management teams. Based in Sacramento, the State Capitol, CLIA is the recognized lodging advocacy leader. Focused exclusively on California, CLIA works in concert with other leading hospitality and business groups to support and protect California’s $95 billion tourism industry, through responsible advocacy. In addition, CLIA continually provides education and training to improve profitability and performance. CLIA is an organization you can count on to get answers, and a productive place to network.

CLIA – Serving Lodging Owners and Their Management Teams

“The mission of the California Lodging Industry Association is to promote, protect and advance the interests of lodging owners and their management teams statewide, and to provide a network of resources to support member efficiency, profitability and professionalism.”

Welcome to CLIA! The California Lodging Industry Association is the foremost state association of individually owned lodging properties in the country.

2017 Board of Directors

The HelpLine is a valuable members only resource offering information and guidance with concerns or questions regarding innkeeping law, wage and hour issues, regulatory issues, labor laws, marketing tips, tax liabilities and other related questions.